The first thing Choice Hotels did after conducting their research was to find out which factors had the greatest impact on the Likeliness to Recommend Scores. They then focused on improving the most critical factors in all their properties, which lead to an improvement in guest experience and incremental revenues of more than $18 million.
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Our main focus from day one is hotel and lodging industry and this has not changed ever since. Below are some of our hotel partners, ranging from independent properties, small boutique hotels, boutique hostels, luxury serviced apartments, corporate hotels as well as local chain hotels.